Terms And Conditions

Please read carefully Terms & Conditions of HIV24.NET Shop.

  1. You have to be of legal age in your country/state to make purchases in our shop.
  2. You must have a legal right to use financial instruments to make transactions.

Payments, refunds and exchange

Be sure that the goods you want to purchase suits you. If you are ready to make transactions online we accept online payments with credit cards, debit cards, and PayPal. If none of these methods is available for you please chose Invoice Payment. Based on your order details we let you know is it possible to use Western Union, Direct Bank Transfer, or other forms of payments. You can read more about available payment methods in HIV24.net here.

As a general rule be aware that purchases are non-refundable.

As a general rule be aware that exchanges are not allowed.


All shipments are done by DHL Express Worldwide. We do our best to provide accurate information about shipping costs before you complete the purchase transaction. By completing purchases you acknowledge that additional fees may apply and the final shipping price may be verified.

We are not responsible for any additional fees applied by DHL after shipment has been delivered to your country.

Usually, it takes around 7 business days to deliver shipment to any main city around the world. You will be provided with a shipment code and you can track the delivery status of your goods online.


Personal deliveries are available. You can contact us if you don’t want courier service to be used. Be aware that it may be limited due to flight availability and entry requirements to some countries.

Customs And Taxes

By completing the purchase you acknowledge that you check, verified, and understand rules of importation and customs in the place where the shipment is ordered to be delivered.

We are not responsible for any actions of related law enforcement, customs, tax offices in regards to your order. Be aware that we are not selling ANY illegal products. IF YOUR ORDER INCLUDE MEDICINES BE SURE THAT YOU CAN PROVIDE PRESCRIPTION FROM LOCAL DOCTOR AS IT MAY BE NECESSARY FOR CUSTOM CLEARANCE.