Privacy policy general terms

Privacy policy in HIV 24 Net is very simple. We respect your privacy as we understand how sensitive the topic of HIV treatment and prevention is in many places around the world. Therefore we limit the information we collect to a few that are necessary.

  • We use cookies on our website to provide a better browsing experience. After visit our site you can clear cookies in your browser.
  • We do not use any tools that may identify and track you.
  • We use Google Analytics and Google Search Console to improve our website. Follow the link to learn more about Google Privacy Policy.
  • We don’t share your data with any third parties and do not sell your data to any third parties.

What data do we collect, how do we use them, and how to remove them

Personal information – we collect pieces of personal information that are necessary for the process of ordering, payment, and shipment. You can request complete removal by sending an email to

  • after 60 days from the date the order has been completed;
  • after 30 days from the date of last communication from you that didn’t lead to the order.

Payment information is kept in our records for 180 days. After that we automatically remove them.

We reserve the right to send you emails with reminders, details of an order, follow-up. If you don’t want to receive this communication you can send a message to with the request to stop processing your data post-delivery.